I have long been an advocate of the Click & Collect services offered by High Street stores to access a full range of products in perhaps a smaller outlet. Boots and Next in particular have seen these offerings as successful. Now Asda have announced plans to increase their "Click and Collect points" by 1,000.
This is a huge growth area and will continue to grow both your offering, and the High Street.
I have seen research by an unnamed High Street retailer that the average customer spends approximately a further £8 when they come into store to collect their goods. That's extra income on both counts that can't be sniffed at!
Not everything can be bought on the High Street - Audible by Amazon