Saturday, 19 April 2014

BBC highlights 150 years of John Lewis

I know it's Easter weekend, but I found the fact that John Lewis celebrates 150 years of trading very interesting and wholly relevant.  Being able to thrive for that long is testament to bring able to adapt to changing trading conditions.

Their aura of quality and exemplary customer service (if you haven't experienced it, then give it a try) have fuelled a continued trail of loyal customers.

It's niche is quality.
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